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These hard-working boots never clock out, even if your shift turns into a double. Our exclusive Vibram Fire & Ice All-Terrain Sole provides exceptional traction on any surface and will not freeze, just like your trusty winter sipe tires. Durable Goodyear storm welt construction gives you years of trusty wear while you keep residents safe. The BBP X-Stream Waterproof membrane prevents hazardous fluids from getting in these NFPA boots while you put the fire out. Composite Safety Toe, Lenzi L-Protection insole, and steel triple-rib ladder shank protect your foot from impact and puncture, no matter where the job takes you. And because you might be on your feet for hours, the dual-density removable insole molds to shape of your foot to keep you comfortable for as long as it takes to save Mother Nature. Dual-certified as a cross between a station boot, EMS, and wildland firefighting, these boots are for the person who has to be prepared for anything on every shift.
these boots take time to break in, but they are really comfortable and hands down no complaints. I use as my station duty boots and I honestly can say I've never been this comfortable in a boot. I walk/ run confidently in these boots! Best purchase I've ever made. In combination with anti blister socks, I can work my 24 hour shift without fatigue.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ContactUs@FireSafetyUSA.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ContactUs@FireSafetyUSA.com and send your item to: Fire Safety USA, 3253 19th St NW, Rochester MN 55901, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Fire Safety USA, 3253 19th St NW, Rochester MN 55901, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Family Owned
Family owned and operated.
Satisfaction Guaranteed
30 day return policy. More info found in Refund Policy
Secure payments
We use the same level of encryption as large banks.
