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We will continue to remain open to keep the needs of our nation’s firefighters/EMTs met.
Our hours are Mon-Fri, 8:00 am to 5:00 pm CST
THE BAG: The Special Events Backpack is a light-weight backpack designed to carry basic life support supplies in a mobile situation where medical support or first aid is required such as a sporting event, concert or amusement park. Perfect for the first responder or volunteer EMT. Large enough to fit all of your basic and some intermediate supplies, yet small enough to keep in your vehicle. Padded shoulder strap has reflective stitched right into the strap. Reflective striping sewn into sides of bag for added visibility. Reflective stitching on strap. New reflective star of life logo with embroidery atop 3M scotchlite reflective tape. Removable foam dividers in main compartment, plus small and large elastic loops, tool pockets and mesh pouch. Updated design now includes waterproof PVC reinforcement on bottom! Dimensions: 17.5 x 12.4 x 9.5
THE KIT: The LXSMK-B kit includes the following supplies: Standard Kit: Tweezers, Kelly Hemostats, Trauma Sheers, Bandage Sheers, Penlight, Ammonia Ampules (10), Band-Aids (100), 4 x 4 Gauze Pads (50), 2 Roll Gauze (2), 3 Roll Gauze (2), 4 Roll Gauze (2), 2 Self-Adherent Bandage (2), 2 Elastic Ace Bandage (2), 5 x 7 ABD Pad (2), 8 x 10 ABD Pad (2), 1 Roll Cloth Tape, Iodine Wipes (10), Isopropyl Alcohol Wipes (10), Triple Antibiotic Ointment 1/2 oz, Instant Cold Packs (2), Eye Pads (2), Triangle Bandage (2) , Eye Wash Irrigation Solution, Exam Gloves (4), Universal SAM Finger Splint, Oral Glucose Gel, Sting & Bite Relief Pads (9), Adult Blood Pressure Cuff w/ Case, Sprague Stethoscope, CPR Mask, Oropharyngeal Airway Kit (6), First Aid Guide Booklet, 4 x 4 Burn Dressing (2)
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ContactUs@FireSafetyUSA.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ContactUs@FireSafetyUSA.com and send your item to: Fire Safety USA, 3253 19th St NW, Rochester MN 55901, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Fire Safety USA, 3253 19th St NW, Rochester MN 55901, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Family Owned
Family owned and operated for three genertions.
Satisfaction Guaranteed
30 day return policy. More info found in Refund Policy
Secure payments
We use the same level of encryption as large banks.
